I ordered two potted roses, which were packed in a box designed to be transported horizontally, with the plants laid head to toe. Unfortunately, the delivery was handled upright, causing one of the pots to be turned completely upside down. As a result, many young branches with flower buds were badly broken. It was truly heartbreaking to open the box and find them in such a damaged state.
There were no labels or signs on the box to indicate the correct handling or orientation. Perhaps if clear instructions had been provided, the courier might have handled the package with more care.
